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Returns & Exchanges

You have ordered from our shop and would like to return or exchange an item? No problem! Just send us an email, we will send you a return label and you send the items back to us. You can find more information below.

Free returns

For all orders in our store

30 days of returns

Try first, decide later

Easy & uncomplicated

Just write us an email

Returns & Exchanges

  • Contact us by email at or by phone at +49 176 81001024 and tell us which items you would like to return or exchange.
  • You will then receive a free return label by email.
  • You take the packaged item with the label to the nearest Packstation or DHL branch. There you will receive a receipt for your return.
  • We will receive notification of your return and arrange for a refund as soon as possible.

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